now, maybe i am slow on the uptake, or just slow to anger, or just . . . slow.
i didn’t get away from my desk last night til almost 12:30, and i went upstairs to knit, but decided to detour to my workroom to take out the noro yarn i have and see if i could sort out some knots to show mr. denecke, from KFI (see yesteraday’s post below for background). i started rollong some balls while david made us a snack (in lieu of the dinner we didn’t eat). and as i rolled, my blood began to percolate.
who do they think they are, trying to take my yarn—why, them’s fightin’ words!, i muttered.
no, really, who DO they think they are??, i exploded (inside my head, still messy).
what if i send these discontinued colors back and they aren’t returned?, i worried.
even if they offer to replace them, i really like these (discontinued) colors!!, i whined.
and who is gonna pay the postage??, i growled.
hey, this old silk garden yarn is MUCH softer than this newer one!!, i wept.
anyway, LOOK at all these balls that have knots! i’m gonna have to send a BOX, for heaven’s sake!, i spat, stamping my feet.
i stopped. i just couldn’t do this in such a tired state.
i’ll go knit, i thought, and do the rest of this tomorrow.
and as i sat knitting, all those thoughts continued to storm through my head. jeffrey denecke slowly morphed into jeffrey dahmer in my pointystix quicktime horror movie, out to get me and my precious stash of noro. i was really getting worked up. my main issues are:
- they are trying to get me to do all their work and research (and take on the cost), instead of investigating the issue on their end, which is what they are supposed to do. no, actually, what they are SUPPOSED to do is have good quality control in place from the get-go.
- they are insisting that i physically prove my complaint, instead of striving to prove that i am wrong, which would then equire them to come up with consistent examples of a high-quality, blemish-free product (which we all know they cannot do).
- they were not yet offering any compensation or reparation for the complaints voiced, or the “research” they are asking me to do, even after several email exchanges
- by demanding that i send them proof, they are suggesting that i am not being truthful, or at least, exaggerating my claims; after all, they could just as easily check their own stock for the problems i voiced—the problems are common enough!
- and, finally, they are asking me to spend valuable knitting time to do their footwork, which i reiterate could easily be accomplished in their own warehouse, if they would just get off their patooties to do it. i am a professional who has a career as well as 2 other jobs. i do NOT have a ton of extra time. the main reason i am even considering putting so much into this “project” is so that it might finally STOP!!
ok, well tomorrow is here, i’m rested, and feeling really agitated (but in a positive way!!). i went to my workroom with my coffee to continue the rolling.
first, i am going to show you the whole picture. now, NOTE, oh loyal readers, this series of photos is (K)NOT about my stash, or how funny it is that i have a little extra yarn laying around. no comments from someone whose initials are D-E-B-B-I-E about the amount of noro that lives at my house.
got that?? this is all about research. that’s it. basta!
ok, now, here is the total amount of noro i found—the portion with knots in is on the right; the portion without knots is on the left.
now we will go through the offenders one-by-one; the orange tags denote the knots:
five hanks of big kureyon—color #7, lot b—four of them with knots.
i didn’t even have to wind these to find the knots; there they were right on the outside of each hank. now i am afraid to use them! how many more knots will i find inside??
three balls of kureyon—color 95 lot J—two of them with knots
one remaining ball of kureyon from a set of 6 (many others had knots)—color 32 lotB
starting to sound like a list of the wounded? read on.
three balls of silk garden—color 65 lot C—one of them with knots
three balls of discontinued silk garden—color 34 lot F—two with knots
another interesting note: these are about 5 years old and they are very soft and beautiful. they are completely free of that white, scratchy, curly fibrous crap that seems to be in all the silk garden nowadays. when winding them, there was a VERY noticeable difference in softness between these older skeins and the newer silk garden i have.
twelve skeins of silk garden—color 84 lot C—six have knots
and several have so much dry vegetation that i would need to cut those portions out if i were knitting a shawl or sweater from them.
so there, mr. denecke and the noro folks.
now, i know that jeffrey denecke is just the messenger, so to speak, but i’m sorry—in his case, i think the messenger has a right to dispute the message and try to mediate the situation better. also, since the noro staff themselves has NOT contaced me, and mr. denecke is who i DO get to talk to, well, he’s gonna get an earful.